Return Policy

Return Window

You may return eligible items within 14 days of delivery. The return request must be submitted in your account before the window closes.

Conditions

Items must be unworn, unwashed, and returned with all original tags attached. Footwear and accessories must include original packaging. Pieces showing signs of wear, fragrance, or alteration cannot be accepted.

Refund Timeline

Refunds are issued to the original payment method within 5–7 business days after we receive and inspect the return. Shipping fees are non-refundable unless the return is due to our error.

Exchange Process

For a different size, place a return for the original piece and place a new order for the size you need. This is the fastest path when inventory is moving.

Damaged Items

If your order arrives damaged or incorrect, email care@fleshko.com within 48 hours with your order number and clear photographs. We will arrange a replacement or refund at no cost to you.

Non-returnable Products

Final-sale items, personalised pieces, and intimate apparel marked as non-returnable are excluded. Sale items are returnable only when the product page states they are eligible.